I’m not an expert. No one is. That’s the point.

By engaging with and consulting people online, you’re saying that other people may know more than you do about a subject, and I always take that approach to my work.

I’ve been working in the field of social media, online engagement, participation and democracy for 10 years or so now, so it’s fair to say I’ve learned a lot, but the main thing I’ve learned is that this field is still developing and moves at a rapid rate. On top of that, no two projects are the same, and to work, they have to take account of their unique contexts.

So with every project I do, I work with the client to understand what they want to achieve, and how they can achieve it within their resources and budget.

To date, my projects have seen great results, even successfully surviving judicial reviews and parliamentary questions. So if you’ve got a social media or online public engagement project you’re looking to run, and want to see how I can help, then get in touch.